Technology can be overwhelming and expensive for most nonprofit agencies. Where can you turn for help? Volunteers can be a valuable resource for nonprofits, especially those on a tight budget. Understanding the abilities, limits and mindsets of technical volunteers and knowing how to deal with or manage technical volunteers are important things to consider if you plan on using technical volunteers to help your agency use and manage technology.

There are many things technical volunteers can do for your organization. For example, they can design websites, set up networks, troubleshoot or assist with technical planning. However, it is important to note that having technical volunteers is not a substitute for having a technologically literate staff. In order to keep from over-relying on your technical volunteers, you should have your volunteers work closely with a staff member(s). Your staff should take this opportunity to learn from the volunteer, and be able to “pick up” the project or role after your volunteer leaves. This is important, because at some point, your volunteer will not be around!

Many of the issues surrounding technical volunteers are the same issues found with any volunteers. The volunteer task needs to be well defined and valued, there needs to be accountability and supervision, the volunteer needs to be able to set limits, and volunteers need to be recognized, thanked and supported for their efforts. And, as with any volunteer project, agency commitment is key. If your agency doesn’t believe in the work the volunteers are doing, neither will the volunteers.

As you see, there are a lot of things to consider to insure having the most effective experience with a technical volunteer. Technical volunteers can be a valuable asset to your nonprofit. This guide will provide you with information on how to work with technical volunteers in your nonprofit agency.